Six modules. One brain. Every patient touchpoint captured.
HHub is built as a modular platform. Turn on what your practice needs. Every module shares the same inbox, the same AI, the same knowledge base.
Every lead, scored and attributed to the source that produced it.
Web chats, text messages, phone calls, and form submissions land in one inbox — automatically scored by intent and tagged with source. Your front desk knows who to call first. Your leadership knows which marketing dollars actually produce patients.
- AI-scored leads ranked by likelihood to book
- Full source attribution — Google Ads, SEO, GBP, referrals
- Miss-opportunity recovery with AI-drafted follow-up SMS
- Three-milestone funnel from Lead → Consult → Start
Wherever a patient is, that's where they can book.
HHub is the only orthodontic scheduling tool built to accept bookings from four channels at once — your website, SMS conversations, the AI voice agent on missed calls, and the web chat widget. One booking engine underneath. Real appointments landing straight in your PMS.
- Book from website, SMS, AI voice, or web chat
- Direct write-back to Ortho2 & Cloud 9 PMS
- Concierge form setup — our team configures for you
- Fully configurable appointment types per practice
Every existing patient who called. Never lost in the pile again.
Most tools track new leads. HHub also tracks the patients you already have. Every existing-patient call is auto-classified, at-risk patients are flagged the moment they voice a complaint, and follow-up tasks are auto-created — so nothing falls through the cracks and no patient churns quietly.
- Auto-routing into At Risk / Reschedule / Callbacks / Resolved
- Explicit-complaint flagging with AI-generated call briefing
- Personalized tasks auto-created from every call
- Works with Ortho2 & Cloud 9 for full accuracy
A 24/7 front desk that never misses a call.
HHub’s AI voice agent answers calls when your team can’t — evenings, lunch, overflow, or after hours. Same brain across voice, SMS, and web chat. Sounds like your practice, books consults into your calendar, and hands warm leads to your team the next morning.
- Answers after-hours and overflow calls in under 2 rings
- Books consults directly into your PMS calendar
- Custom-trained on your practice's tone and services
- Full transcripts, recordings, and outcome logging
Every review earned. Every response, yours.
HHub does both halves of review management: AI-personalized review requests your front desk sends at the right moment, and AI-drafted responses to every Google review that come to you for approval before they go live. No gating, no auto-posting, no HIPAA risk.
- Personalized review requests from real patient context
- AI-drafted responses to every review — you approve, we post
- HIPAA-safe by design — rules built into the prompt
- Direct to Google — no gating, ever
Treat referring doctors like your best accounts.
HHub gives every referring GP and pediatric dentist their own tap-to-open referral page and a live status view of the patients they’ve sent you. NFC cards on the counter, QR flyers in the office. No apps, no portals, no awkward phone tag.
- Branded referral pages, one tap to open
- NFC cards & QR flyers for physical distribution
- Referral source tracking tied to revenue
- Automated thank-you notes and quarterly recaps
No long-term contracts. No implementation fees. No excuses.
You'll know within 90 days whether HHub is paying for itself. If it's not, you leave — no penalty, no drama. That's our promise. It's the same one Houmanity has honored for 175+ practices since 2012.
The HHub Thesis
Orthodontic practices don’t lose starts because they lack leads. They lose them in the handling gap.
The four failure modes below are quietly costing practices real revenue every single month. HHub was built to close each one.
~40%
Calls go unanswered after hours
The average dental practice misses 30% of inbound calls. Most of those callers never call back.
3+
Inboxes leads are scattered across
Leads in email, leads in the CRM, leads on sticky notes. No single owner, no accountability, no data.
1:1
High-value leads get generic treatment
A parent searching "Invisalign for teens" gets the same follow-up cadence as a tire-kicker. They shouldn't.
0
Practices measuring what actually matters
Call answer rates, lead response time, consult show rates — the metrics that actually drive starts — go untracked.
Why HHub Exists?
The handling gap is where most practices lose money.
A typical orthodontic practice spends thousands on ads, SEO, and referrals — and then loses roughly a third of those leads in the handoff to the front desk. HHub is the only platform built specifically to close that gap.
We don’t replace your marketing. We don’t replace your PMS. We sit in the middle — capturing every inquiry, scoring it, routing it, and making sure it becomes a booked consult.
92% 92% Call answer rate — target
92%
Designed to capture after-hours, missed calls, and voicemails through the AI voice agent.
<5min <5min Average lead response — target
<5min
Web, text, and chat inquiries auto-routed and responded to before they go cold.
3× 3× Consult conversion lift — potential
3×
Lead scoring + automated follow-up sequences designed to significantly increase consult bookings.
92%
Call Answer Rate
<5min
Avg. Lead Response
3×
Consult Conversion Lift
Your practice, in your pocket.
Real-time notifications for every new lead, every at-risk patient, every review that needs your approval. Front desk, office manager, or doctor — the whole team, on their phone, without opening a laptop.
About HHub
It started with a frustration — not a pitch deck.
Backed by Houmanity — the marketing agency that has served 175+ dental and orthodontic practices since 2012. Same team. Same practice-first approach. Same commitment to results, not promises.
Built by the team that has spent 14 years growing practices like yours. For over a decade, the team behind HHub helped orthodontic and dental practices grow through SEO, Google Ads, branding, and web design. Our clients paid an average of $5 per click versus the $12 national average, and together we created over 250,000 patient appointments across 175+ practices.
But we kept running into the same problem: practices were spending thousands on marketing, generating real interest — and then losing those patients in the gap between inquiry and appointment. Calls went to voicemail after hours. Texts sat unanswered. Website chats bounced. Leads from three different channels piled up in three different inboxes.
So we built HHub. Not as a side bet — as the logical next step. Because the marketing doesn’t matter if the handling doesn’t keep up.
Practices we've grown. In their words.
"Since day one, patients were able to find us on Google. To this day we're getting a 20:1 ROI from our website and branding."
Dr. Nanna Ariaban - Polkadot Dental
"I've been through numerous marketing companies before — always frustrated by overpromising. Not this time. I'm totally surprised and impressed by how much improvement I saw in a short period."
Dr. Yina Li - Embrace Orthodontics
"They're knowledgeable in the field of orthodontics and know how to make our business successful. We've seen a large increase in website traffic and leads."
Drs. Woolfson & Dubiner - Onshore Orthodontics